POLICY

Last updated: June 2026

Your privacy matters to us

OrvexaX (orvexax.store) is a US based store that sells the LumaClear Headlight Restoration Kit. This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using our website or placing an order, you agree to the practices described here.

Details you provide

When you place an order or contact us, we collect your name, email address, shipping address, billing address, and order details such as the items you buy and your order history. If you email our support team, we keep the contents of those messages so we can help you.

Payment information

Your payment is processed directly by our payment provider through secure checkout. We do not store your full card details on our systems. We may receive limited confirmation information, such as whether a payment succeeded and the last few digits of a card, to manage your order.

Site usage and cookies

As you browse, we automatically collect technical and usage information such as your device type, browser, IP address, the pages you view, and how you arrived at our store. This data is gathered through cookies and similar technologies described below.

Why we process your data

We use your information to fulfill and ship your orders, send order and shipping confirmations, and provide customer support. We also use it to send marketing communications when you have given consent, to improve our store and product offerings, to prevent fraud, and to meet our legal obligations. You can opt out of marketing at any time.

Who we work with

We do not sell your personal information. We share it only with the partners who help us run the store: our vetted global fulfillment partners who pack and ship your order, our payment processors who handle transactions, Shopify which powers our website and checkout, and analytics providers who help us understand site usage. We may also disclose information when required by law.

How we use cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, measure site performance, and support marketing. You can control or disable cookies through your browser settings, though some parts of the store may not work properly without them.

You are in control

You have the right to access the personal information we hold about you, to ask us to correct it, and to request that we delete it. You can also opt out of marketing emails at any time by clicking the unsubscribe link or by emailing us. To exercise any of these rights, contact us at orders@orvexax.store and we will respond within 1 business day.

How long we keep your data

We keep your personal information for as long as needed to fulfill your orders, provide support, and meet our legal, tax, and accounting obligations. When we no longer need it, we securely delete or anonymize it.

How we protect you

Our checkout is secured by Shopify with SSL encryption and PCI compliance, and your full card details are never stored by us. While no method of transmission over the internet is completely secure, we take reasonable steps to protect your information from loss, misuse, and unauthorized access.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review it periodically. If you have any questions, email us at orders@orvexax.store and we will reply within 1 business day.

Questions about this policy?

Our team is here to help and replies within 1 business day.