Politique de confidentialité
Last updated: May 25, 2026
OrvexaX™ ("we", "us", "our") operates orvexax.store and the related services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information. By using the Services you accept the terms of this Policy.
Information we collect
We collect information you give us directly and information collected automatically as you use the Services.
- Contact details — name, shipping and billing addresses, phone number, email address.
- Order & transaction information — items purchased, returned, or saved; transaction amounts; payment confirmation. We do not store full payment card numbers; payments are processed by Shopify Payments and the relevant card networks.
- Account information — username, password, saved preferences.
- Communications — information you include when emailing us or completing forms.
- Device & usage information — IP address, browser type, device identifiers, pages viewed, items added to cart, and interaction events, collected through cookies and similar technologies.
How we use your information
- Process and fulfill orders, including shipping, returns, and refunds.
- Communicate with you about your account, orders, and customer-support inquiries.
- Send marketing emails when you have opted in. You can unsubscribe at any time using the link in any marketing email.
- Improve our products, site performance, and shopping experience.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations.
How we share information
We do not sell your personal information. We share it only with parties that help us run the store, including:
- Shopify — our e-commerce platform, which hosts the store and processes orders and payments.
- Shipping carriers and fulfillment partners — to deliver your order.
- Payment processors — to authorize and settle transactions securely.
- Email and analytics providers — such as Klaviyo and Shopify Analytics, used to send transactional emails and understand site performance.
- Legal or regulatory bodies — when required by law, court order, or to enforce our Terms.
Cookies
We use cookies and similar technologies to keep your cart, remember preferences, measure traffic, and deliver relevant marketing. You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality.
Your rights and choices
- Access & correction — you may request a copy of the personal information we hold about you, or ask us to correct it.
- Deletion — you may request deletion of your account and personal information, subject to legal record-keeping requirements.
- Opt out of marketing — unsubscribe from any marketing email.
- Targeted advertising — where applicable law gives you the right to opt out of sharing for targeted advertising, you may exercise that right by emailing us.
To exercise any of these rights, email orders@orvexax.store.
Children
OrvexaX™ is not intended for children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us their information, contact us and we will delete it.
Security & retention
We use commercially reasonable safeguards to protect personal information, including encryption in transit (HTTPS) and PCI-compliant payment processing. No system is perfectly secure, and we cannot guarantee absolute security. We retain personal information for as long as needed to provide the Services, comply with legal obligations, and resolve disputes.
International transfers
Your information may be processed in countries other than where you live, including the United States. Where required, we use recognized safeguards (such as Standard Contractual Clauses) for these transfers.
Changes to this Policy
We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated as required by applicable law.
Contact
Questions about this Policy or how we handle your information? Email orders@orvexax.store.